Network Management and Administration
Delivery Models
Contact Us
- Phone
866-278-4246 - Email support@calsoftit.com
Calsoft network management and administration service includes a full suite of onsite and distributed model capability, or both. Our experts can keep your business running, 24 X 7 and let you worry about running your company, not your IT infrastructure.
Security Management
- Assess network security: firewall, server, internal, external
- Update firewall software
- Assess web security: anti virus and SPAM filtering
- Update anti-virus and anti-spam software
Data Management
- Perform routine (daily, weekly, as required) backups of critical data
- Offsite disaster recovery capability
User Administration
- Develop, implement and maintain workstation/lap top usage policies for employees
- Administer authorized access ID's for new and existing employees
- Set security restrictions and network access for users
- Set end-user rights
- Limit desktop administrative rights
- Maintain domain controllers (logon scripts, profiles, domain policies)
Network Maintenance
- Schedule network maintenance
- Install network software upgrades
- Install operating system upgrades
- Automate service patches and service packs
- Perform network diagnostics network monitoring
- Monitor firewall for intrusion attacks
- Monitor logs: system, anti-virus, firewall, error, user, application
- Monitor user activity
- Monitor servers for optimal efficiency
- Perform random checks remotely to monitor user compliance
- Monitor network for usage, collision detection and performance
- Monitor back up drives and software
- Monitor service interruptions
Monitoring
Proactive Monitoring can prevent 80% of all outages
We have found over the years that proactive network-monitoring can reduced unplanned outages by over 80 percent. And when an outage occurs, no one wants to wait hours for a paged technician, or even worse the next day. We use a pro-active monitoring strategy including physical review that allows us to monitor disk space, services, Exchange data base sizes, event logs and a host of other key indicators. In the event a non-critical event is detected our support team is notified right away to correct the issue. If a critical event is detected your support team immediately available to start correcting the problem 24 X 7!! At the same price point others would simply page an on call engineer, taking hours or even days to fix, we are on it! Just another value of our unique distributed model that can keep your business technology running, enabling you to focus on your business and not your technology, or after the work day is over, sleep quietly and worry free.