SME Package
The IT related demands of a small and medium enterprise (SME) are very different, both from a cost and complexity perspective.
RIM Package
Calsoft's unique RIM package has always been a favorite with new entrants to infrastructure outsourcing. Designed to offer the best value for money
Data Center Management
In today’s data centers, effective IT management in a heterogeneous environment is vital to controlling costs. The need to streamline processes and deliver value has become a business imperative and with consolidations and vendor-agnostic platforms, having a strategic focus on data center management becomes a necessity.
Our Datacenter Support services include:
- Email Hosting
- Server Management
- Database Administration
- Backup and Storage Management
- Virtualization
Methodology
- Establishing ITIL based process and standard operating procedures for service delivery
- Ensuring secure and redundant connectivity to your Data Center from our Operations Management Centers
- Employing world-class ITIL-compliant service management tools
- Defining and implementing a robust transition management process
- Deploying efficient and effective program management and sophisticated real-time management dashboards/portals
Value Proposition
- Reduced cost of operations
- Single Point of Contact
- Improved Service availability to businesses
- Flexible and customized engagement models