SME Package
The IT related demands of a small and medium enterprise (SME) are very different, both from a cost and complexity perspective.
RIM Package
Calsoft's unique RIM package has always been a favorite with new entrants to infrastructure outsourcing. Designed to offer the best value for money
Desktop Services
Desktop deployments can be a drain on IT resources preventing organizations from focusing on their strategic goals. Calsoft is a Microsoft Gold Certified Partner delivering differentiated desktop deployment solutions on a global scale.
Our desktop services include:
- Client application support
- Standard image build and management
- Patch Management
- Anti Virus & Spyware Management
- Data Backup / Recovery
- Email Management
- Asset Lifecycle Management
- IMAC
- Hardware Upgrades
- Break-fix and Maintenance
- Training / Consultation
Methodology
- Best Practices for Managed Desktop Services
- Use of automated tools for support
- "Cradle to grave" services
- Configuration management of enterprise assets.
- Centralized management, tracking, performance monitoring and reporting
Value Proposition
- Higher Service Level Agreement compliance
- Increased end-user productivity
- Improved end-user satisfaction
- Lower total cost of ownership
- Simplified software license management
- Enhanced platform for technology migration