SME Package
The IT related demands of a small and medium enterprise (SME) is very different, both from a cost and complexity perspective.
RIM Package
Calsoft's unique RIM package has always been a favorite with new entrants to infrastructure outsourcing. Designed to offer the best value for money
SME Package
The IT related demands of a small and medium enterprise (SME) is very different, both from a cost and complexity perspective. Calsoft has enough understanding of this market segment to offer a value bundled offer which is flexible and cost effective
Offerings
- On site preventive maintenance: Our engineers will provide on-site support based on pre arranged schedules such as weekly or fortnightly visits.
- On site beak fix support: In the event of a breakdown or unscheduled requirement, our engineers would respond / reach your site as per a pre-defined SLA
- Remote Support: Surveillance of your IT infrastructure which includes:
- 24*7 Problem and Incident Management
- Desktop OS and Office Apps Support
- Remote Software and Patch Deployment
- Desktop Standardization and Imaging
- Technology Refreshes and Upgrades
Benefits:
For a fixed monthly fee you get all of these benefits:
- A fully functional IT Department Including:
- Desktop Support and Installation - Remote and Deskside
- Server Support and Installation
- Server and Infrastructure Monitoring
- Network Security
- General IT Advice
- Infrastructure Design, Implementation and Maintenance
- Inexpensive Hardware - use OUR buying power to save YOU money!
- More cost effective than employing permanent IT Staff
- Predictable monthly fee
- Call anytime you need us
- Service will be remote where possible
- Prices based on number of users or computers
Try us Now!
We offer a 30 days Free trial of our RIM services to help you evaluate the benefits. Contact us at info@calsoftit.com for details